David Berry commenced as the inaugural CEO of the CSLR on 11 December 2023.

David has over 25 years’ experience in the financial services industry. His breadth of experience includes customer and credit life-cycle management, risk and product management, global operations and strategy both at National Australia Bank and Australia and New Zealand Banking Group.

David has held executive and non-executive Directorship roles for bank subsidiaries, industry bodies and not-for-profits for the past ten fifteen years.

David was previously the CEO of Way Forward, a not for-profit-organisation helping Australians in financial difficulty become debt-free.

He holds a board position with Consumer Action Law Centre (CALC), a not-for-profit organisation that seeks to make life easier for people experiencing vulnerability and disadvantage in Australia.

David has a Master of Banking and Bachelor of Business (Banking and Finance) from Monash University. He is also a graduate of the Australian Institute of Company Directors.

Jo-Anne Bloch commenced as the inaugural Chair of the Compensation Scheme of Last Report on 2 February 2024.

Jo-Anne has 40 years of experience in all aspects of the financial services industry, predominantly in superannuation and financial advice, customer experience, and innovation. Jo-Anne has worked in commercial enterprise, government and industry associations spanning the UK and Europe, the US and Australia. Jo-Anne’s leadership roles include CEO and Director of the Financial Planning Association of Australia and Senior Partner of Mercer.

Jo-Anne has notably held various directorships, including Chair of Zurich Assure and the Director of the Association of Superannuation Funds Australia. She is currently the Chair and non-executive director of a portfolio of commercial and not-for-profit organisations.

Jo-Anne is also a member of Chief Executive Women, a Mentor with Mentor Walks, and she is a Fellow of the Australian Institute of Company Directors.

Kevin O’Sullivan commenced as a Non-Executive Director on 10 January 2024.

Kevin has over 40 years of experience in the financial services industry in Australia and Canada, most recently as CEO of UniSuper. His leadership was recognised when he was named the Fund Executive Association’s Fund Executive of the Year in 2020.

Previously, Kevin was Director, Actuarial and Benefits Consulting, with the Russell Investment Group for over two decades. This role involved advising some of Australia’s largest organisations.

Kevin is also a Non-Executive Director of the Trustee of Colonial First State and Chairman of Playfair Asset Management. He also sits on Deakin University’s Investment Committee and on the advisory boards of Allianz Retire+ and the Conexus Institute. He is a Fellow of the Actuaries Institute in Australia and the Society of Actuaries in the United States.

Kevin holds a Bachelor of Commerce from the University of Toronto and is a Fellow of the Actuaries Institute in Australia.

Delia Rickard commenced as a Non-Executive Director on 1 January 2024.

Delia has over thirty years’ experience working on behalf of consumers. Delia was Deputy Chair of the Australian Competition and Consumer Commission (ACCC) from 2012 to 2023. Previously, Delia held senior roles at the Australian Securities and Investments Commission (ASIC).

Delia is currently a director of the Australian Financial Complaints Authority (AFCA), a director of Financial Counselling Australia (FCA), a trustee of the Jan Pentland Foundation, a director of Super Consumers Australia, a director of the Australian Communications Consumer Action Network, a director of ID CARE, and a director of Ecstra. Delia also Chairs AHPRA’s  Rapid Regulatory Response Oversight Group.

In 2011, Delia was awarded the Public Service Medal for her contribution to consumer protection and financial services.

Delia holds a Bachelor of Arts/Law from the University of NSW.