case studies

Hear about our claimant stories and experience with the Compensation Scheme of Last Resort (CSLR).

17 articles

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debbie case study main
Donna and Theo

Donna and her husband, Theo, were in their mid-forties when they decided to meet with an adviser they had known for several years. “I’d worked with Simon as a contractor long enough to have a fair idea of his business practices, and everything seemed above board and legitimate. I had no reason not to trust him,” explained Donna.

liam case study main (1)
Liam

Liam engaged a financial firm in 2016 to obtain brokerage advice and other ad-hoc financial services.  Around this time, the firm presented Liam with an opportunity to invest almost $100,000 in a capital raising exercise, advising that the company would list on the Australian Stock Exchange (ASX) within 24 months. 

andrea doug case study main
Andrea and Doug

Andrea and Doug decided that it was time to start thinking seriously about their retirement. They met with an adviser who informed them that by moving their superannuation out of their industry fund and into a self-managed superannuation fund (SMSF) they would retire with a higher balance.

gabrielle jonathan case study web
Gabrielle and Jonathan

Gabrielle and Jonathan felt something wasn't right with the management of their superannuation. Unfortunately, their intuition was correct. As a result of poor financial advice, the couple lost a significant portion of their retirement savings.

harry case study web
Harry

Harry was given inappropriate financial advice and as a result, lost more than $350,000.

Elizabeth

Single parent Elizabeth was offered a redundancy after a long and successful career. She chose her financial firm carefully because they were specialists in defined benefit superannuation.