Please get in touch if you need help when making a claim. We’re here to support you throughout the process.

We’re also available to talk through decisions we’ve made about your claim and advise on next steps.

You can also send us feedback about your CSLR experience.

Phone (free call within Australia)

1800 372 757

• 9:00am–5:00pm AEST/AEDT weekdays
• Calls from an international number add 0061
• International calls may incur a charge from your carrier

Online

Please contact info@cslr.org.au.

Mail

Compensation Scheme of Last Resort GPO Box 556 Melbourne VIC 3001

Fax (e-fax)

03 7051 0609

Interpreter service

131 450

National Relay Service

• Voice Relay 1300 555 727

• TTY 133 677

• SMS Relay 0423 677 767

Feedback

If you have feedback about the CSLR scheme, please email us at feedback@cslr.org.au.

Media

Please direct media queries to media@cslr.org.au