Case studies

Joan is extremely grateful to the Compensation Scheme of Last Resort, as her successful claim will fund the care she now requires for her dementia.

We were well supported through the CSLR process, all the steps were explained clearly and the whole process helped in restoring our confidence in using a financial advisor knowing that this safety net was there to protect us.

Pam qualified for compensation through the Compensation Scheme of Last Resort, which is restoring her faith in the financial services system.

It's been a really stressful 5 years and I'm just really looking forward to closing the door on it and moving forward. The CSLR is really going to help us be able to do that, we're very grateful.

We lost our life savings as a result of very poor financial advice and misconduct

I went to AFCA and they eventually issued a determination in my favour but I couldn't get all my money back because the company went bankrupt.