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Case studies

Hear about our claimant stories and experience with the Compensation Scheme of Last Resort (CSLR).

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Old couple hugging
11 November 2024

Amilia

Amilia and her husband sought advice from a financial advisor as they became closer to retirement age. They assumed the advisor would act in their best interest.
Lesbian couple sitting on couch looking at laptop
11 November 2024

Olivia

Retiree Olivia and her wife were victims of inappropriate advice from their financial advisor in relation to their SMSF.
Mother holding daughter
11 October 2024

Elizabeth

Single parent Elizabeth was offered a redundancy after a long and successful career. She chose her financial firm carefully because they were specialists in defined benefit superannuation.
Couple looking at bills
30 September 2024

Terri & Ross

Terri and Ross made two separate investments totalling $12,500 of their money in two unlisted companies on the recommendation of the Securities Dealer.
Female retiree
30 August 2024

Pam

Pam qualified for compensation through the Compensation Scheme of Last Resort, which is restoring her faith in the financial services system.
Female pensioner with another female
30 August 2024

Joan

Joan is extremely grateful to the Compensation Scheme of Last Resort, as her successful claim will fund the care she now requires for her dementia.

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We acknowledge the Traditional Custodians of Country throughout Australia and their continuing connection to land, culture and community. We pay our respects to Elders past, present and future.

Copyright Compensation Scheme of Last Resort Limited ABN 17 669 477 052.

Main navigation

  • About Us
    • What is CSLR?
    • Our team
    • Corporate documents, reports and data
  • How to make a claim
    • Who can make a claim?
    • Claims process
    • Am I ready to claim - checklist
    • Other help
    • Case studies
  • For industry
    • How we're funded
    • Pre-CSLR complaints estimate
    • 1st and 2nd levy period estimates
    • FY26 - levy period 3 estimate
    • August 2024 levy notice
    • Liquidators and administrators
  • News and media
  • Contact us
  • Make a claim