Case studies

Single parent Elizabeth was offered a redundancy after a long and successful career. She chose her financial firm carefully because they were specialists in defined benefit superannuation.

Terri and Ross made two separate investments totalling $12,500 of their money in two unlisted companies on the recommendation of the Securities Dealer.

We were well supported through the CSLR process, all the steps were explained clearly and the whole process helped in restoring our confidence in using a financial advisor knowing that this safety net was there to protect us.

Pam qualified for compensation through the Compensation Scheme of Last Resort, which is restoring her faith in the financial services system.

Joan is extremely grateful to the Compensation Scheme of Last Resort, as her successful claim will fund the care she now requires for her dementia.

It's been a really stressful 5 years and I'm just really looking forward to closing the door on it and moving forward. The CSLR is really going to help us be able to do that, we're very grateful.